Delivery Information

UK Delivery

For delivery in the UK the postage & packaging is included in the price. All items are dispatched in either a gift box or a gift bag.

Items up to the value of £45 are sent Royal Mail First Class Post. 

Items over £45 are sent Royal Mail Special Delivery.

The exception to this is the large dragons ( not the Elfin dragons). As each one is unique & irreplaceable they are sent Airsure overseas or Special Delivery UK even if they are under £45.

We endeavour to dispatch all items within 3 working days, but if you need an item to arrive on  a particular day, especially if a signature is required, then please contact us prior to purchase & we will try to accommodate your needs.

Overseas

We are happy to mail items overseas, but the costs will vary depending on the weight/size of your order & your location, which will be calculated at checkout. However, there is a capped maximum cost of £5.00 per item, multiple purchases can be combined.

Items £45 & under are sent Airmail. Items over £45 are sent Airsure.

Please note above regarding 'Large Dragons', which are sent Airsure even if under £45.

Although items may arrive sooner, please allow up to 28 days for delivery of Airmail items. Airsure items are aimed at delivery in 4 days and are tracked.

Import taxes are the responsibility of the buyer.

Bespoke Orders

Delivery options will be discussed at the same time as the quote for a bespoke order & may vary according to the nature of the order.

 

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